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Cannot establish a direct connection to your opponent. Source-Stream will be used instead

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This article contains troubleshooting information

NOTICE: Cannot establish a direct connection to your opponent. Source-Stream will be used instead.

Source-Connect | 3.9 | All Operating Systems

Description

When users start a Source-Connect session, they immediately see the following warning in the "MESSAGES" tab in Source-Connect.

Cause

  • Source-Stream is checked under Advanced on Source-Stream or Source-Connect
  • Port is not open

Actions

  • Uncheck "Source-Stream" in the Advanced menu on either Source-Stream or Source-Connect.
  • Check out some of our port articles to configure port forwarding:
    • FAQ: What is port forwarding and why do I need a static IP?
    • Step-by-Step port forwarding guide
    • Port not mapped or unavailable even with router settings applied

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Table of Contents

Description Cause Actions

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  • Source-Nexus™ I/O
  • Source-Nexus™ Mute-On
  • Source-Nexus™ Review
  • Source-Nexus™ Router
  • Source-Stream™

ACADEMY

  • Source-Connect 4 Talent Course
  • Advanced Remote Recording for VO Artists
  • Source-Connect 4 Studio/Facility Course
  • Source-Nexus I/O 1.3 Free Introductory
    Course

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