Support Resources
Get help with support, video guides, tips, and answers to all your questions.Common Requests
- About Support contracts
- Book a support session
- Activating your iLok licenses
- Getting live support
- Tips and tricks for all products
Useful Guides
- All software user guides and manuals
- Quickstart and troubleshooting checklists
- YouTube Playlist with videos and tutorials
Error Message Repository
- Error messages for all applications, condensed in one link
Source-Connect
- Troubleshooting Restore and Replace (Q Manager)
- Setting the Session Audio Files folder (Q Manager Pro)
- What is Auto-Restore and Auto-Replace?
- Source-Connect Pro and Secure VPN mode
- Traveling with Source-Connect
- Network Guide and Port Forwarding Step-by-Step Guide
Source-Live
Information Specific to Pro Tools
- Pro Tools HD known issues
- Using Source-Connect with Pro Tools HD 7/8
- Playback Engine settings with AAX plug-ins
- Source-Connect and Digital I/O
- Source-Connect Example Pro Tools Session for macOS only
- Source-Connect Example Pro Tools Session for macOS or Windows
- Source-Connect Pro Multi-Connect Session