"There was an error with the audio connection to the Source-Connect application" in Source-Connect I/O

This article contains troubleshooting information

There was an error with the audio connection to the Source-Connect application 

Source-Connect I/O | Version 4 | All Operating Systems

Description

When users are recording a session in their DAW with Source-Connect I/O, they receive an error message saying there's been an error with the audio connection to Source-Connect.

Actions

You should not see this error message in the application - if you do, please contact our support team. Please send them the following information:

• Your operating system version (macOS, Windows, and specific versions or bundles).
• Your Source-Connect 4 version.
• The DAW you are using and the specific DAW version.