ERROR#704: Network port test failed
This article contains troubleshooting information
ERROR#704: Network port test failed
Source-Connect | Version 4.0 | All Operating Systems
Description
When users try to start a session in Source-Connect 4, they receive an error message saying the port test failed.
Reason
The port test for Source-Connect has failed. However, since you are not behind a symmetrical NAT, the application will try and prefer this port.
Actions
Follow the instructions for firewall / router configuration.
If an Antivirus may be blocking the port, make sure to disable it or check the rules.
Table of Contents