US EN
ES ES
  • support center
  • quick start guides
  • View Website
  • Support Center
  • Quick Start Guides
  • Store
  • Free Trials
EN
US EN
ES ES
  • Home
  • Error Message Repository

WARNING#399: An error occurred with the device

  • Error Message Repository
This article contains troubleshooting information

WARNING#399: Unexpected device error
An error occurred with the device <device>

Source-Connect | Version 4 | All Operating Systems

Description

When users select an audio device in Source-Connect, they get a warning message saying an error occurred with the device they have selected.

Actions

If you receive this error message, contact support for advice and bug reporting.

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Description Actions

PRODUCTS

  • Source-Connect™ 4 Hub
  • Source-Connect™ 4 Talent
  • Source-Connect™ 4 Studio/Facility
  • Source-Connect™ Standard 3.9
  • Source-Connect™ Pro & Pro X 3.9
  • Source-Live™ Pro LL
  • Source-Nexus™ Suite
  • Source-Nexus™ Control Panel
  • Source-Nexus™ Gateway
  • Source-Nexus™ I/O
  • Source-Nexus™ Mute-On
  • Source-Nexus™ Review
  • Source-Nexus™ Router
  • Source-Stream™

ACADEMY

  • Source-Connect 4 Talent Course
  • Advanced Remote Recording for VO Artists
  • Source-Connect 4 Studio/Facility Course
  • Source-Nexus I/O 1.3 Free Introductory
    Course

ILOK AND LICENSES

  • iLok Documentation
  • Licensing Documentation

POLICIES

  • Network Access and Support Contract Policies
  • Technical Support Terms and Conditions
  • Technical Support Disclaimer
  • Source Elements Terms and Conditions
  • Source Elements Privacy Policy
  • Source Elements Purchase Policy
  • Source Elements Refunds Policy
  • Source Elements Cookies Policy

GET LIVE SUPPORT

  • Purchase Support
  • Book a session
  • Contact us for support

ABOUT US

  • Meet the team!

Copyright © 2025. Source Elements. All rights reserved.


Expand

  • Error Message Repository

Was this article helpful?

Yes
No
Give feedback about this article