ERROR#207: Error connecting to

This article contains troubleshooting information

ERROR#207: Error connecting to <username>

Reason: Error 207. Cannot connect

Source-Connect | Version 4.0 | All Operating Systems

Description

When users try to establish a connection with another user, they get error 207.

Reason

The error can be related to:

1. A network error on your side.
2. The connection partner you are calling has another issue on their side.

Actions

In order to fix this error, check your internet connection. If the connection is ok, try contacting the remote user in case they are having any issues on their end. Then, re-attempt the call.

If you feel you have received this error message by mistake, please contact out support team.