ERROR#202: Cannot authenticate to relay servers
This article contains troubleshooting informationERROR#202: Cannot connect to relay servers
Source-Connect | Version 4.0 | All Operating Systems
Description
When users attempt to connect to a user via Source-Connect 4, they receive an error message saying they are not able to authenticate to the relay servers.
Reason
You have not been given valid TURN credentials or they have expired.
Actions
Check the support status in case of a service error.
Table of Contents