ERROR#201: Cannot connect to due to network error on port
This article contains troubleshooting information
ERROR#201: Connection error
Cannot connect to <username> due to network error on port <port>
Source-Connect | Version 4.0 | All Operating Systems
Description
When users attempt to connect to a user via Source-Connect 4, they receive an error message saying they cannot connect to their connection partner.
Reason
Cannot connect to user via P2P or via TURN servers when using a specific port (Level2/3).
Actions
In order to resolve this issue:
- Allow connections to the API IPs in the local computer firewall or corporate firewall.
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