Network Configuration and Bandwidth for Source-Connect 4

Source-Connect requires an Internet connection with bandwidth of at least 300 kbps in both directions per participant. As importantly, consistent reliability on your network will ensure quality of service on your connection. You may need to configure your firewall and/or router if you are inside a corporate network or have an active firewall. Corporate firewalls and routers may be able to provide QoS services to increase your application bandwidth. Please contact our support personnel if you have difficulty connecting successfully, we have dedicated tools and services to support all corporate and enterprise use cases.

You can get an idea of your available bandwidth and ping value via Speed Test sites, such as https://speedtest.net. However, note that a report from a site in California does not mean that you will be getting the same bandwidth when connecting to a peer in, say, Australia. In most cases, Source-Connect will work well however dedicated testing prior to a recording session is recommended.