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"Stream is inactive" error message in the Source-Live Gateway

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This article contains troubleshooting information

Stream is inactive

Source-Live | Low Latency | macOS

Description

While viewing a stream, users receive the following error message:

Cause

The host has stopped the stream.

Actions

In order to fix this error message, contact the host or alert them of the issue. They might have stopped the session before they meant to.

If you believe you are seeing this message mistakenly, please contact the support team.

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