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NOTICE: Message is too long in Source-Connect 3.9

Learn about how to optimize messages in Source-Connect 3.9, reducing length to ensure effective communication.

  • Error Message Repository
This article contains troubleshooting information.

NOTICE

Unable to send message. Message is too long: IM messages are limited by 800 UTF8 characters

Source-Connect | All Versions | All Operating systems

Description

When users select Source-Connect Link as the input or output for their session in Source-Connect, they receive the following message: 

Cause

The message exceeds the maximum allowed amount of characters (800 UTF).

Actions

If necessary, split the message in two or more in order to be able to send them.

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