No audio device has enough channels to support surround 7.1 mode

This article contains troubleshooting information.

Source-Connect Pro X #183: No audio device has enough channels to support surround 7.1 mode. Source-Connect will switch to stereo mode.

Source-Connect | 3.9 | macOS

Description

When users attempt to change their channel selection to "Surround 7.1", they receive the following error message: 

Cause

You have no audio interfaces or devices which support surround 7.1.

Actions

Select a channel appropriate for the audio devices you have available.

If you do have a 7.1 device, make sure it is plugged-in correctly or detectable by your computer. If you believe you are receiving this error message by mistake, contact our support team.