Deleting your account

This article contains instructions on how to delete your Source Elements account

Deleting your Source Elements account will permanently delete the account with which you access the Source Elements dashboard, the Academy, the Store, and all of our products. Keep in mind that if you have active subscription, you need to cancel these before deleting your account or you will continue to be charged. Go to the store to cancel your subscriptions.

A deleted account cannot be recovered and all associated web-licenses and sub accounts will be lost.

If you wish to delete your account, please follow these steps:

1. Go to https://dashboard.source-elements.com/ and log in.
2. Go to the "Settings" section.
3. Scroll down to the last area, "Delete account".
4. Click the "Delete account" button.
5. Carefully read through the warning in the box.
6. Enter your username and password.
7. Click "Delete".
8. Enter a reason for deleting the account: we welcome your feedback.
9. Click "Delete account" to confirm.
10. You will be logged out: please LOG BACK IN AGAIN to complete the next step.
11. You will receive a confirmation email to your email address. Your account will be deleted when you click on the Confirmation link in your email. It must be opened in the browser where you are logged in with your account in step 10.

If you have any questions, or need support, please contact support.