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"Source-Connect-Loader.exe is not responding" error

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This article contains troubleshooting information

Source-Connect-Loader.exe is not responding. If you close the program, you might lose information.

Source-Connect | 3.8.1 | Windows

Description

When using the application, Source-Connect sometimes displays the following error message:

Cause

The application has crashed or is hanging.

Actions

Wait for a few seconds to see if the problem is resolved on its own, or the system is momentarily overloaded.

If the problem persists, find the logs and send them to the support team. On Windows, you can find application crash logs in the Event Viewer > Windows Logs > Application section. 

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