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Error while polling for your license library contents - Source-Connect Pro X

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This article contains troubleshooting information

There was an error while polling for your license library contents. 

The license activation process cannot continue at this time.

Source-Connect Pro X | 3.9 | macOS Monterey

Description

When users try to activate a Source-Connect Pro X 3.9 license via the iLok License Manager, they receive the following error message.

Actions

If you get the error message, contact the support team.

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Table of Contents

Description Actions

PRODUCTS

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  • Source-Nexus™ Control Panel
  • Source-Nexus™ Gateway
  • Source-Nexus™ I/O
  • Source-Nexus™ Mute-On
  • Source-Nexus™ Review
  • Source-Nexus™ Router
  • Source-Stream™

ACADEMY

  • Source-Connect 4 Talent Course
  • Advanced Remote Recording for VO Artists
  • Source-Connect 4 Studio/Facility Course
  • Source-Nexus I/O 1.3 Free Introductory
    Course

ILOK AND LICENSES

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  • Licensing Documentation

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  • Source Elements Terms and Conditions
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  • Source Elements Cookies Policy

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