Source-Connect 3.9 - Network Configuration

This article is part of the Source-Connect Standard 3.9 User Guide

To establish an audio session between two studios, direct peer-to-peer communication is required between two hosts each running Source-Connect. Internet communication occurs over the UDP protocol, which is a low level and very fast Internet Protocol. It is therefore required that your firewall and/or router is configured properly to enable such communication.

For most operations you will need to open UDP 6000-6001 in your firewall and/or port forward these ports to your computer’s IP address. 

Please review the online Network Guide for specific details on getting your Network configured for Source-Connect. 

Bandwidth: 

Source-Connect requires an Internet connection with bandwidth of at least 10mbps in both directions and a consistent ping value to ensure quality of service on your network. You may need to configure your firewall and/or router if you are inside a network or have an active firewall. Corporate firewalls and routers may be able to provide QoS services to increase your application bandwidth. Please refer to our detailed network-specific information if you have difficulty connecting successfully. 

You can get an idea of your available bandwidth and ping value via Speed Test sites, such as http://www.speakeasy.net/speedtest. However, note that a report from a site in California does not mean that you will be getting the same bandwidth when connecting to a peer in, say, Australia. 

Additional firewall information 

For port forwarding, please refer to the Port Forwarding Guide. 

For additional information on configuring your network, please contact Support. They will provide you with Advanced documentation for IT administrators.