"No client Id supplied" error for Source-Connect
This article contains troubleshooting information
{"error":"invalid_client","error_description":"No client id supplied"}
Source-Connect | 3.9 | mac OSX
Description
After attempting to log into the web account via the "Go to online account" button in the Source-Connect 3.9 Standard, Pro or Pro X application, users are getting the following error message:
Cause
The URL the application is pointing to is incorrect.
Actions
In order to fix the error message:
- Open a web browser.
- Navigate to https://dashboard.source-elements.com/
- Log in.
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