Fixing the Q Manager on macOS 10.5 and 10.6

If your Q Manager application does not sign in, it generally means that there are permissions issues. To fix this manually, enter the following instructions in the Terminal application.

1. Make sure the Q Manager settings folder exists

sudo mkdir /etc/Q

2. Set permissions so it belongs to you. Make sure to change {username} to be the user that you are logged in with on your macOS system. 

sudo chown -R {username} /etc/Q

3. Create the QManager settings file

touch /etc/Q/Q.conf.xml

4. Pre-populate the file settings 

Please ask our support team for the preference file contents as it is user-specific

5. Now start Source-Connect and sign-in. You must open the QManager directly from Source-Connect the first time, so it will configure your user settings in for you.