ERROR#540: There was an issue with exporting {filename}.
This article contains troubleshooting informationConnection log
ERROR#540: There was an issue with exporting {filename}. Please try again or contact the Support team.
Source-Connect | Version 4 | All Operating Systems
Description
When users attempt to export a Restore/Replace session, they see an error message saying there was an issue while exporting the file.
Reason
There most common cause is a temporary network issue (within your system) when downloading the file.
Actions
As a first step, please make sure that you currently have connectivity. Try navigating to https://source-elements.com - if you are able to load the webpage, your connection is working as expected.
Try downloading the file again after restoring your network. If the problem persists, please contact our support team. Make sure you send them the application version you are using.
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