How to log into the Source-Nexus Gateway using a sub-account
This article is part of the Source-Nexus Gateway User Guide
To log into the Source-Nexus Gateway using a sub-account, follow the steps below:
- Go to https://nexus.source-elements.com.
- Click the Log In button - you will be directed to the user dashboard page to log in.
- Enter your sub-account handle in the "Username" field. This will always be something similar to mainaccount*subaccount. For example, armel_harlow*acct1.
- Enter your password and click "Login". You will be directed back to the Source-Nexus Gateway.
- Click Start Session or Join Session, as needed.
- If you are joining a session, you will need to have the passkey for the broadcast as provided by the broadcaster.
- If you are starting your own session, we recommend familiarizing yourself with the broadcast controls.
And you're good to go! If you run into any issues at any point during this process, please contact the support team. They will be able to get you sorted.
Key Considerations
To be able to log into Source-Nexus Gateway using a sub-account, you must have assigned the sub-account its own Source-Nexus Suite license. A main account and a sub-account cannot share one license.
- If you need to purchase an additional Source-Nexus Suite license, you can do so through the Source Elements store.
- Read through the following documentation if you want to learn how to manage sub-accounts.