This article contains troubleshooting information

VST Plug-in Scan: Source-Nexus Review.vst3

The VST plug-in is not responding - it may be displaying an activation prompt in another window, or might just take a while to scan.

If this window does not automatically disappear, check for a plug-in activation window, and if none is found, you can click the Terminate button to ignore this plug-in.

Source-Nexus Review | Reaper (all versions) | Windows and macOS

Description

When users scan for VST plugins on Reaper, or they attempt to load Source-Nexus Review for the first time, they may encounter the above error message suggesting the plugin may be displaying an activation prompt or taking time to complete its initialization process.

Cause

This error typically occurs due to one of the following reasons:

• Source-Nexus Review is attempting to display an iLok license activation prompt that may be hidden or displayed in another window.
• The plugin is taking longer than expected to initialize during the scan process.
• iLok License Manager is not installed or needs to be updated.
• The plugin requires user interaction to complete its activation or authorization process.
• System resources are limited, causing the plugin scan to timeout.

Actions

To resolve this error, try the following solutions in order:

1. Check for hidden Activation windows

1. Look for any activation or authorization windows that may be hidden behind your DAW window.
2. Use Alt+Tab (Windows) or Cmd+Tab (macOS) to cycle through all open windows.
3. Check your taskbar or dock for any iLok License Manager or Source Elements activation prompts.
4. If found, complete the activation process by following the on-screen instructions.

2. Install or update iLok License Manager

1. Visit the iLok License Manager page.
2. Download and install the latest version for your operating system.
3. Launch iLok License Manager and sign in to your account.
4. Ensure your Source-Nexus Review license is properly activated and available. Here is a steo-by-step guide that guides you through an iLok activation.

3. Rescan plugins in your Reaper

1. Close Reaper completely and restart it.
2. Go to Reaper > Settings and check the Plug-ins > VST3 or VST section.
3. Click "Re-scan", clear the cache and re-scan all plugins, if necessary.

4. Check system resources

1. Close unnecessary applications to free up system resources.
2. Ensure you have sufficient RAM and CPU availability.
3. Temporarily disable real-time antivirus scanning during the plugin scan.
4. Check that your audio interface drivers are up to date.

5. Plugin installation verification

1. Verify that Source-Nexus Review is properly installed in the correct VST folder:
   • Windows: C:\Program Files\Common Files\VST3\ or C:\Program Files\Steinberg\VSTPlugins\
   • macOS: /Library/Audio/Plug-Ins/VST3/ or /Library/Audio/Plug-Ins/VST/
2. If the plugin files are missing, reinstall Source-Nexus Review from the latest installer

If you continue to experience issues after trying these solutions, please contact the Support team with details about your specific Reaper, operating system, and the exact steps you've tried.