This article contains troubleshooting information.

Source-Connect 4 does not launch on macOS Tahoe.

Source-Connect | 4 | macOS 26+

Description

After installing Source-Connect 4 on macOS Tahoe 26 or higher, users cannot launch it. 

Cause

While Source-Connect 4 does not require iLok, the application does use some of the elements in the iLok License Manager - so the iLok License Manager needs to be kept updated.

Actions

In order to resolve this issue:

1. Go to https://www.ilok.com/#!license-manager.
2. Download the latest version.
3. Install it.
4. Restart your machine and re-open Source-Connect 4.

If you still experience the same problem, contact our support team.