Q NOTICE: Unable to initialize Q protection

This article contains troubleshooting information.

Q NOTICE

Unable to initialize Q protection. Q functionality will be unavailable. Please make sure your connection partner has configured the Q Manager correctly.

Source-Connect | All Versions | All Operating Systems

Description

When users establish a Source-Connect session using Q Manager, they receive the following message just after starting it. 

Cause

Either you or your connection partner does not have Q Manager or have not checked the required Q Manager options (Q Replace or Q Restore).

Actions

If your connection partner is on Source-Connect Standard 3.8 on Windows, they will not be able to send or receive Q data. They will need to use a version which supports Q Manager.

Otherwise, make sure Q Replace or Q Restore are checked. You can always contact the support team for assistance if the problem persists.