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FTP Validation Error - Error 67 - Q Manager

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This article contains troubleshooting information.

FTP Validation error

Error 67: Password or login was not accepted by server.

Source-Connect | 3.9 | macOS

Description

When attempting to validate the FTP server settings, users get the following error message.

Cause

The username/password combination you entered in the FTP Server is incorrect.

Actions

In order to fix the error message:

  1. Set "Login mode" to "Manual".
  2. Click the "Edit" button.
  3. Uncheck "Use settings from server".
  4. Enter the correct username/password combination.
  5. Click "Validate".
  6. After the validation, click "Save".

If you continue receiving this error message, please contact our support team.

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