US EN
ES ES
  • support center
  • quick start guides
  • View Website
  • Support Center
  • Quick Start Guides
  • Store
  • Free Trials
EN
US EN
ES ES
  • Home
  • Error Message Repository

Error 165: The IP address and port you are connecting to cannot be the same

  • Error Message Repository
This article contains troubleshooting information.

ERROR #165: The IP address and port you are connecting to cannot be the same as your own IP address and port.

Source-Connect | 3.9 | macOS

Description

When pinging an IP address on Source-Connect, users get the following error message: 

Cause

Your IP address and the IP address you have entered for your connection partner are the same. 

Actions

Double check your or your connection partner's IP address. If you are on the same VPN, you will at least have a different port number. if in doubt, contact your IT department to make sure you have entered the correct addresses.

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Description Cause Actions

PRODUCTS

  • Source-Connect™ 4 Hub
  • Source-Connect™ 4 Talent
  • Source-Connect™ 4 Studio/Facility
  • Source-Connect™ Standard 3.9
  • Source-Connect™ Pro & Pro X 3.9
  • Source-Live™ Pro LL
  • Source-Nexus™ Suite
  • Source-Nexus™ Control Panel
  • Source-Nexus™ Gateway
  • Source-Nexus™ I/O
  • Source-Nexus™ Mute-On
  • Source-Nexus™ Review
  • Source-Nexus™ Router
  • Source-Stream™

ACADEMY

  • Source-Connect 4 Talent Course
  • Advanced Remote Recording for VO Artists
  • Source-Connect 4 Studio/Facility Course
  • Source-Nexus I/O 1.3 Free Introductory
    Course

ILOK AND LICENSES

  • iLok Documentation
  • Licensing Documentation

POLICIES

  • Network Access and Support Contract Policies
  • Technical Support Terms and Conditions
  • Technical Support Disclaimer
  • Source Elements Terms and Conditions
  • Source Elements Privacy Policy
  • Source Elements Purchase Policy
  • Source Elements Refunds Policy
  • Source Elements Cookies Policy

GET LIVE SUPPORT

  • Purchase Support
  • Book a session
  • Contact us for support

ABOUT US

  • Meet the team!

Copyright © 2025. Source Elements. All rights reserved.


Expand

  • Error Message Repository

Was this article helpful?

Yes
No
Give feedback about this article