Attention! This account is being used in another computer
This article contains troubleshooting information.
Attention! This Source-Connect account is used on another computer.
If you log-in the existing Source-Connect session will be disrutped.
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Source-Connect | All Versions | All Operating Systems
While in a session, a message comes up saying the Source-Connect account is being used on another computer.
When the error comes up, the following messages come up in the warnings. Source-Connect still works.
The network is being disconnected. The message usually pops up because you might have been on wifi and running ethernet while launching Source-Connect.
- Check whether there are multiple Source-Connect instances running.
- Check whether you had both wifi and ethernet while launching Source-Connect. In this case, restart the app. Run Source-Connect while only on ONE of them.
- Check whether the IP has changed.
- Reboot the computer (reinstall might be required as well).