This article contains troubleshooting information for ASIO4ALL driver issues

Source-Connect 4.2 crashes if ASIO4ALL is installed on a Windows machine.

Source-Connect Pro | 4.2 | 11 Pro

Description

When users try running Source-Connect 4.2 on a Windows 11 Pro machine with ASIO4ALL already installed in it, Source-Connect crashes.

Cause

Under investigation.

Actions

In order to resolve the crashing, try uninstalling ASIO4ALL and seeing if it resolves the problem.

• If Source-Connect no longer crashes without ASIO4ALL, try downloading the latest ASIO4ALL downloader and re-installing Source-Connect. The ASIO4ALL version you have might be outdated.
• If Source-Connect continues to crash, uninstall ASIO4ALL and install FlexASIO, which is often more stable than ASIO4ALL. You can find more information on how to configure FlexASIO and Source-Connect here.
• If Source-Connect continues to crash, even with FlexASIO, contact our support team Send them the exact Source-Connect version and Windows version you are on.