"The installation failed" error message
This article contains troubleshooting information
The installation failed.
The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
All Source Elements products | All Versions | Mac OSX
When attempting to install a Source Elements application, users are sometimes facing the following error message:
There might be multiple reasons for this error message, the most common being insufficient admin privileges to install applications on the device.
Make sure that your account is an administrator account and has enough privileges to install applications.
If you are running MacOS Ventura, you will need to explicitly grant permissions to the Source-Connect installer in order to install the application:
- Go to System Settings > Privacy & Security.
- Scroll down to “App Management”.
- Click the “+” sign.
- Search for the installer on your local machine and add it to the list.