ERROR#607: Update failed: Unable to close the running instance of Source-Connect
This article contains troubleshooting informationERROR#607: Software update error.
Update failed: Unable to close the running instance of Source-Connect. Please close the app manually and restart the installation.
Source-Connect | Version 4.0 | All Operating Systems
Description
When users attempt to update their Source-Connect application, they receive an error message saying the update failed due to Source-Connect being open.
Actions
In order to resolve, please close the application and run the installation again.
If you believe you are getting this error by mistake, contact our support team.
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