"Username or password is incorrect" in Source-Connect 4
This article contains troubleshooting informationUsername or password is incorrect
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Source-Connect | Version 4.0 | All Operating Systems
Description
When users attempt to log into Source-Connect 4, they receive an error message saying that either the username or the password are incorrect.
Reason
- Either the username or password entered is invalid.
- Authentication on the server failed.
Actions
- Verify if the account/password combination you entered are correct.
- Make sure you are logging in with the correct username.
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