US EN
ES ES
  • support center
  • quick start guides
  • View Website
  • Support Center
  • Quick Start Guides
  • Store
  • Free Trials
EN
US EN
ES ES
  • Home
  • Source-Connect

Port Status codes in Source-Connect

  • Source-Connect
This article contain information on the different port status codes in Source-Connect and what they mean

Source-Connect will log in quickly when the ports are open. You can check the status of the ports by clicking the “port test” button in the RECEIVE SETTINGS section of the Settings menu. You want to see "ports: open" (Source-Connect Standard) or "successful" (Source-Connect Pro and Pro X) in the application, as this shows that your ports are open and audio can be received successfully.

Below is a list of the three port status codes in Source-Connect Standard and what they mean:

Message Screenshot Description
port: open
Ports are open, and audio can be received successfully.
port: uPnP/PMP
Source-Connect is attempting to open ports on your router using Universal Plug-and-Play. Try re-opening Source-Connect and see if the message changes to "open". If not, this message should be interpreted as a "not mapped" code.
port: not mapped
UDP ports 6000 and 6001 are not open to receiving audio data from Source-Connect.
ports unavailable
The port test was blocked by your network. Probable causes include a VPN connection, very strict firewall rules, or connecting from a cellular hotspot.

Below is a list of the three port status codes in Source-Connect Pro and Pro X and what they mean:

Message Screenshot Description
successful
Ports are open, and audio can be received successfully.
UPnP/PMP port
Source-Connect is attempting to open ports on your router using Universal Plug-and-Play. Try re-opening Source-Connect and see if the message changes to "open". If not, this message should be interpreted as a "not mapped" code.
port not mapped
UDP ports 6000 and 6001 are not open to receiving audio data from Source-Connect.
failed
The port test was blocked by your network. Probable causes include a VPN connection, very strict firewall rules, or connecting from a cellular hotspot.
canceled
You have canceled the port test before it completed. Click "port test" again.
disabled
Port tests have been disabled in Source-Connect Pro or Pro X. You can enable it again through the "Advanced" menu.

Was this article helpful?

Yes
No
Give feedback about this article

PRODUCTS

  • Source-Connect™ 4 Hub
  • Source-Connect™ 4 Talent
  • Source-Connect™ 4 Studio/Facility
  • Source-Connect™ Standard 3.9
  • Source-Connect™ Pro & Pro X 3.9
  • Source-Live™ Pro LL
  • Source-Nexus™ Suite
  • Source-Nexus™ Control Panel
  • Source-Nexus™ Gateway
  • Source-Nexus™ I/O
  • Source-Nexus™ Mute-On
  • Source-Nexus™ Review
  • Source-Nexus™ Router
  • Source-Stream™

ACADEMY

  • Source-Connect 4 Talent Course
  • Advanced Remote Recording for VO Artists
  • Source-Connect 4 Studio/Facility Course
  • Source-Nexus I/O 1.3 Free Introductory
    Course

ILOK AND LICENSES

  • iLok Documentation
  • Licensing Documentation

POLICIES

  • Network Access and Support Contract Policies
  • Technical Support Terms and Conditions
  • Technical Support Disclaimer
  • Source Elements Terms and Conditions
  • Source Elements Privacy Policy
  • Source Elements Purchase Policy
  • Source Elements Refunds Policy
  • Source Elements Cookies Policy

GET LIVE SUPPORT

  • Purchase Support
  • Book a session
  • Contact us for support

ABOUT US

  • Meet the team!

Copyright © 2025. Source Elements. All rights reserved.


Expand

  • Source-Connect

Was this article helpful?

Yes
No
Give feedback about this article