Onboarding: Getting a Source-Connect trial

This article contains onboarding instructions for Source-Connect 4 (Talent, Studio and Facility)

Step 1

Sign up for your Source Elements account: https://dashboard.source-elements.com/ and log into your new account.

Step 2

Go to the Products & Downloads section of the dashboard, open the “FREE TRIALS” tab and access the Source-Connect section. Then, click “Get Trial” for the option you want to test out.

If you are not sure about which option to get, you can find a comparative table and FAQ at the bottom of this page: https://www.source-elements.com/products/source-connect/.

Step 3

Click the "Request a trial" for Source-Connect" button at the bottom of the page that is opened.

Step 4

Click the “Download” button on the next page to download the software to your machine.

Step 5

Install the software and login to the Source-Connect application using your Source Elements account.

You are now ready to use Source-Connect and add your Contacts! https://dashboard.source-elements.com/contacts/search 

Step 6

Make sure to select your microphone as your input. You do this by clicking the cog icon in the top right-hand corner and then selecting your desired microphone and speakers:

The Studio/Facility version of Source-Connect will have more options in the settings panel:

Step 7

To test that everything is set up correctly and working, you can connect to any of the echo contacts in your contact list. You should hear voice come back into your headphones with a bit of delay. Don't worry, when you connect to a real person you won't hear this echo. It's just for testing. If you get any network errors or can't hear yourself, check the troubleshooting guide for Source-Connect 4.

More Info

If you get stuck, ask for help at support@source-elements.com.