NOTICE: Opponent's Source-Connect is not compatible with your bitrate

This article contains troubleshooting information.

NOTICE

Opponent's Source-Connect is not compatible with your bitrate. Your bitrate has been automatically changed for compatibility.

Source-Connect | 3.9 | macOS

Description

When opening a new Source-Connect session, users get the following error message: 

Cause

The user you connected to is using a different Source-Connect version which does not support the high bitrate you have selected.

Actions

The Source-Connect session can continue; your bitrate will be lowered to match that of your opponent. Otherwise, if you need a high bitrate, you will need for your opponent to be on the same Source-Connect version (Pro or Pro X, as needed).