Fixing the QManager on OSX 10.5 and 10.6
If your QManager application does not sign in, it generally means that there are permissions issues. To fix this manually, enter the following instructions in the Terminal application.
1. Make sure the QManager settings folder exists
sudo mkdir /etc/Q
2. Set permissions so it belongs to you. Make sure to change {username} to be the user that you are logged in with on your Mac OSX system.
sudo chown -R {username} /etc/Q
3. Create the QManager settings file
touch /etc/Q/Q.conf.xml
4. Pre-populate the file settings
Please ask our support team for the preference file contents as it is user-specific
5. Now start Source-Connect and sign-in. You must open the QManager directly from Source-Connect the first time, so it will configure your user settings in for you.